Order support

付款方式

Pay for samples and clothing orders using the method confirmed on your proforma invoice. Choose the appropriate receiving account for your payment currency and country.

Invoice-based B2B payments · No online checkout

Payment terms

  • 样品: 100% payment before sample development.
  • Bulk orders — new customers: 50% deposit, with the remaining 50% paid before shipment.
  • Bulk orders — returning customers: 30% deposit and 70% balance are available as confirmed on the PI.

Your PI records the payment method, receiving account, currency, amount, applicable charges and payment stages. Check it before every payment.

Available payment methods

Select the receiving account confirmed on your PI and use its full beneficiary name, currency and transfer route.

Before paying, verify the beneficiary name, invoice reference, amount, currency and the correct transfer route. If receiving details change, confirm them through an established company contact.

From quotation to payment confirmation

  1. Confirm the project: agree on the garments, 数量, branding requirements and delivery scope.
  2. Review your PI: check the receiving details, amount, currency, invoice reference and payment schedule.
  3. Arrange the agreed payment: use the instructions confirmed for your order and include the invoice reference.
  4. Send the payment reference: share the transfer reference or remittance advice with your Coupe-Coupe contact.
  5. Receive confirmation: our team checks receipt and confirms the next agreed step.

Payment evidence is not the same as confirmed receipt. Payment also does not replace written approval of the garment specifications, artwork or sample.

Payment questions

Can I pay directly on this website?

No. Our website is a product and enquiry catalogue. Orders and payment instructions are confirmed directly with our team; there is no online checkout.

Which currency should I use?

Use the amount and currency on your approved invoice. Website blank-price references, when shown, use USD. Local receiving accounts have specific currencies: AUD for Australia, EUR for SEPA and USD for the United States. Confirm the final invoice currency and amount before transferring.

Are bank or processing charges included?

A 4.5% processing surcharge applies to PayPal payments. Any bank charges or currency-conversion arrangement are confirmed in your quotation or PI; the PayPal surcharge is not a blanket fee for bank transfers.

What if I need a different payment method?

Contact us before sending funds. We will confirm whether the requested method is available for your order.

Where can I find refund information?

Read our 退款和退货政策 together with the terms confirmed for your order.