Your information matters. We use it only for legitimate business purposes.
This Privacy Policy explains how COUPE COUPE collects, uses, stores and protects information when you visit coupe-coupe.co, contact our team, submit an inquiry, create an account or discuss a clothing development, wholesale or OEM / ODM manufacturing project with us.
Contact details, inquiry information, product requirements, account details and project files that you choose to send to us.
Technical and usage information may be collected through cookies, analytics, security tools and normal server logs.
We use relevant information to answer inquiries, prepare quotations, develop products and manage business relationships.
1. Who we are
COUPE COUPE is a streetwear-focused clothing development, wholesale and OEM / ODM manufacturing business operated through 中山市酷普服饰有限责任公司 (Zhongshan Coupe Apparel Co., Ltd., English translation for reference).
Our website address is https://coupe-coupe.co/.
This policy applies to information collected through our website and direct communications related to our products and services.
2. Information we may collect
The information we collect depends on how you interact with COUPE COUPE.
| Information Type | Examples |
|---|---|
| Contact information | Name, email address, telephone number, WhatsApp contact and company name. |
| Business information | Brand name, company details, market, product category and purchasing requirements. |
| Manufacturing inquiry information | Product type, estimated quantity, target price, sizing, fabrics, colors, customization requirements and delivery expectations. |
| Design and development files | Reference images, artwork, logos, tech packs, measurement sheets, specifications and other files voluntarily provided for project review. |
| Account information | Information provided when an account is created on the website. |
| Technical information | IP address, browser type, device information, referring pages, website activity and server log information. |
3. Contact forms and inquiries
When you submit an inquiry or contact form, we may collect the information entered into that form in order to understand your request and respond to you.
For OEM / ODM or private-label clothing projects, this may include information about product development, minimum order quantities, fabrics, artwork, Branding, sampling and production requirements.
Do not send passwords, payment card numbers or other highly sensitive personal information through normal inquiry forms, email or WhatsApp unless specifically required through an appropriate secure process.
4. How we use information
Information may be used for legitimate business purposes including:
- Responding to questions and business inquiries.
- Preparing quotations and project recommendations.
- Reviewing OEM / ODM, private-label and wholesale manufacturing requirements.
- Communicating about samples, production, quality control and delivery.
- Managing customer accounts and business records.
- Providing customer support and after-sales service.
- Improving website functionality and user experience.
- Detecting fraud, abuse, security threats or technical problems.
- Meeting accounting, regulatory or other legal obligations where applicable.
5. Cookies and similar technologies
Our website may use cookies and similar technologies required for normal website functionality, user preferences, security, account functionality and website performance.
Analytics or measurement technologies may also be used to help us understand how visitors find and interact with the website.
Depending on your browser and applicable settings, you may be able to block, restrict or delete cookies. Disabling certain cookies may affect how some parts of the website function.
6. Website analytics and measurement
We may use website analytics or measurement services to understand aggregate website traffic, page performance, visitor interactions and the effectiveness of our marketing activities.
These services may process information such as device type, browser information, approximate location derived from IP address, page views and interaction events.
Information collected through third-party analytics services is also subject to the privacy practices of the relevant service provider.
7. Multilingual website functionality
COUPE COUPE may provide translated versions of website content through multilingual website technology.
Language preference information or cookies may be used so that the website can remember or display the selected language appropriately.
8. Social media and external links
Our website may include links to external platforms such as Instagram, TikTok, WhatsApp or other third-party websites.
When you leave coupe-coupe.co and visit another website or platform, that third party may collect information according to its own privacy policy and technology.
COUPE COUPE does not control the privacy practices of third-party websites.
9. How we share information
We do not sell personal information as part of our ordinary business operations.
Information may be shared where reasonably necessary with service providers supporting our business, such as:
- Website hosting and technical service providers.
- Email and communication services.
- Website analytics and security services.
- Logistics and shipping providers.
- Payment or financial service providers where applicable.
- Professional advisers or service providers required to support legitimate business operations.
Information may also be disclosed where required by law, regulation, court order or other lawful process.
10. International business and data transfers
COUPE COUPE works with customers in multiple countries. Website infrastructure, service providers and business communications may therefore involve processing or transferring information across national borders.
Where appropriate, we take reasonable steps to use reputable service providers and protect information according to the nature of the data and the business purpose involved.
11. Data retention
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, managing customer relationships, maintaining production records, resolving disputes, accounting and meeting applicable legal obligations.
Retention periods may differ depending on the type of information and the nature of the business relationship.
12. Data security
We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration.
However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.
13. Your privacy choices
Depending on your location and applicable law, you may have certain rights or choices regarding information associated with you.
You may contact us to ask what personal information we hold about you.
You may request correction of inaccurate or incomplete information.
You may request deletion of information where applicable, subject to legitimate business and legal retention requirements.
You may ask us to stop non-essential marketing communications.
To make a privacy-related request, contact [email protected] .
14. Children’s privacy
COUPE COUPE provides business-to-business clothing development, manufacturing and wholesale services. Our website is not intended to knowingly collect personal information from children for these services.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, service providers or legal requirements.
The latest published version on this page will apply to use of the website from its effective date.
16. Contact COUPE COUPE
If you have questions about this Privacy Policy or how information is handled, contact us using the details below.
Marke:
SCHNITT SCHNITT
Registered Entity:
中山市酷普服饰有限责任公司
English Company Name:
Zhongshan Coupe Apparel Co., Ltd.
(English translation for reference)
Email:
[email protected]
WhatsApp:
+86 136 8896 0716
Location:
Zhongshan, Guangdong, China
Need help with your information? Contact our team directly.
Privacy questions
What information does COUPE COUPE collect from inquiries?
We may collect contact details, company information, product requirements, quantities, artwork, reference images and other information you voluntarily provide so that we can review and respond to your project.
Does COUPE COUPE sell personal information?
We do not sell personal information as part of our ordinary business operations.
Why does the website use cookies?
Cookies may be used for normal website functionality, security, language preferences, account functions, analytics and performance measurement.
Can I request deletion or correction of my information?
You may contact us at [email protected] with a privacy-related request. Whether a specific request can be fulfilled may depend on applicable requirements and legitimate business or legal retention obligations.
Are my designs and tech packs considered private information?
Project files that you provide are used for legitimate business purposes such as reviewing, developing and producing your requested products. You should only send materials that are necessary for the project.